Personal Information Protection Policy

To ensure website safety and consumer information security, we have a number of information security policies for individual and corporate customers when purchasing on the website: hatafood.com

The Privacy Policy explains how we collect, use and (under certain circumstances) disclose your personal information. It also explains the steps we take to protect the privacy of our customers’ personal information. Finally, the Privacy Policy explains your choices regarding the collection, use and disclosure of your personal information.

Protecting your personal data and building trust with you is very important to the company. Therefore, we will use your name and other information related to you in accordance with the content of the privacy policy. We only collect information that is necessary for the purchase transaction.

1. Purpose of information collection:

Collecting data from the website: hatafood.com will help us:

+ Grasp customer requirements and desires to improve product quality.

+ Help customers update information on promotions and discounts organized by us as soon as possible.

+ Support customers with complaints and comments as quickly as possible.

1. Scope of information collection:

+ Full Name

+ Address

+ Email

+ Fax

+ Phone

+ Content to contact

1. Scope of information use:

The information we collect is used for the following purposes:

+ Delivery to customers who have purchased at hatafood.com

+ Delivery notification and customer support

+ Process orders and provide products through website: hatafood.com

In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also provided. Website: hatafood.com is archived to resolve any issues that may arise later.
We will not share customer information except in the following specific cases:
+ To protect hatafood.com and other third parties: We only provide account information and other personal information when we are sure that providing such information is in accordance with the law, protecting the rights and property of service users, hatafood.com and other third parties.
+ Upon legal request from a government agency or when we believe that doing so is necessary and appropriate to comply with legal requirements. It certainly does not include selling, sharing, or disclosing personal information of customers for commercial purposes in violation of the commitments set forth in our Customer Information Privacy Policy.

1. Information storage time:

We will store personal information provided by customers on our internal systems during the process of providing products to customers, until the purpose of collection is completed, or when customers request to cancel the information provided.

5. Commitment to protect customer personal information:

The company is committed to ensuring the security of information for customers when registering personal information with us. We are committed to not exchanging and selling customer information for commercial purposes. We are committed to implementing all sharing and use of customer information in accordance with our privacy policy. We are committed to making customers feel confident and satisfied about the security of personal information when participating and using the company’s website.

6. People or organizations that may have access to the information

We only use customer information for completely legitimate purposes, with the customer’s consent. We absolutely do not provide information to a third party without the customer’s consent. We only provide customer information when it is beneficial to the customer and with the customer’s permission. However, we will still have to provide information to a third party in the following cases:

With customer permission

At the request of organizations, agencies, governments, and states when confirming that the work is legal and does not violate the laws of the Vietnamese state.

7. Address of the unit collecting and managing personal information

Unit name: HATAFOOD COMPANY LIMITED

Business registration certificate number: 0317309679

Date of issue: May 26, 2022

Head office address: 666/42 Le Trong Tan Street, Binh Hung Hoa Ward, Binh Tan District, Ho Chi Minh City, Vietnam

Phone: 0939038881

8. Means and tools for users to access and edit their personal data .

Customers can exercise the above rights by contacting us via the phone number or contact address published on the website: hatafood.com