I. APPLICABLE SUBJECTS
All customers who purchase products from HATAFOOD COMPANY LIMITED

II. APPLICABLE AREA
– Nationwide

III. CONTENT:
1. Delivery at the company
– Customers come directly to buy and receive goods at the office of HATAFOOD COMPANY LIMITED.
– Please check the goods carefully before receiving them, check the accompanying accessories such as product stamps, lids, expiration dates…

2. Home delivery:
– The delivery department will contact you directly to arrange convenient delivery.
– Please directly check the goods carefully upon receiving them from the delivery person. If there are any problems related to the type, quality, quantity of goods that are not as per the order, or the seal has been changed, you need to make a record immediately upon receiving the goods with the delivery staff and immediately notify HATAFOOD COMPANY LIMITED for coordination in handling. If there are no problems, please sign the delivery record.
– You pay the delivery staff all or part of the value of the purchased goods according to the agreement with the sales staff of HATAFOOD COMPANY LIMITED.

3. Delivery by courier
– For customers in the suburbs of Ho Chi Minh City / Binh Duong or other provinces, HATAFOOD COMPANY LIMITED will authorize shipping services to reputable units such as Viettel post, GHTK, VTSG, Cargo…

– When delivering goods, we also send the customer a delivery note stating the goods, quantity, specifications and types confirmed with the buyer, name and phone number of the delivery unit so that the buyer can conveniently contact to receive the goods in case the goods arrive late. For goods of high value, we stamp and seal them so that customers can easily check when receiving the goods, making it easy for customers to check and prove that the goods have not been changed during transportation, and at the same time notify the buyer of the expected time the goods will arrive at the recipient, so that the buyer can rest assured that the goods are about to be delivered and prepare, arrange to receive the goods early or notify the recipient of the delivery time and type of goods (for gifts, gifts, etc.)

– Please directly check the goods carefully upon receiving them from the delivery person. If there are any problems related to the type, quality, or quantity of goods that are not as described in the order, or the seal has been changed, you need to make a record immediately upon receiving the goods with the delivery unit or person and immediately notify HATAFOOD COMPANY LIMITED to coordinate with the delivery unit to handle the problem.

– In any such case, you are not responsible for any change, loss, or failure to ensure the quality and quantity of the goods during the transportation process to your receiving location.

– When ordering, please fill in the required information completely and accurately as required to facilitate us in providing goods and receiving payment quickly. HATAFOOD COMPANY LIMITED has the right to check this information and has the right to refuse to register an account without clearly identifying the identity as well as cancel unclear orders, we are also not responsible for cases of delayed or lost delivery due to incorrect information provided by you. Thank you for your enthusiastic support over the years.